Managed IT Services & Support

Ontario’s leading Managed IT Services and Support company. Our goal is the satisfaction of our client family.

Laptop Repair / Desktop Repair

Virus and Spyware Removal

Data Recovery and Backup Plan

Network Design

Cloud Services

Cyber Security

We Create Fully Connected Systems So You Can Focus On Your Business

We live in a more connected world and this has improved business processes and profitability. Our goal is to help you tap into this connectivity to run your business better and shield you from the many dangers which are also present and increasing in this connect world.

Get Started

Device Repair & Troubleshooting

Our capable IT Techs are capable of troubleshooting and resolving any Computer hardware & software issues. Our process is simple, fast and very affordable.

From diagnosis to repair

Our turn around time is 48hrs. We will require your consent before proceeding with repairs when our diagnosis is completed. If replacement parts need to be ordered out of Canada, you will be informed of estimated time frames as well. 

Updates

You will be able to log in and see all updates on your repair progress till pickup time. At each an every step of the process, you are kept updated and we make sure everything is transparent.

Email, Call or Walk-in

Appointments are not needed for repairs. You can call or email or walk in anytime. We are open during regular hours from Monday to Saturday. Please see our Contact Page for more information.

Data Backup

Data Management, Backup, & Recovery

Managing and securing data is very important factor in today’s business environment as business processes become more and more digital. Transform your IT infrastructure with proven and agile solutions for private, hybrid and multi-cloud environments. 

Public or Private or Hybrid Data Management

Usually this comes down to Regulations, Compliance and Cost. We will do a cost analysis for you with respect both Provincial and Federal guidelines and rules as pertaining to the storage and disclosure of Canadian personal information.

Data Backup

Data back up is extremely important for any business and for Business continuity in case of interruptions for one reason or the other. There are cheap private cloud solutions (Canadian Servers) for small businesses which will be fully automated so that you don’t get to do a thing. We set it all up for you.

Data Recovery

Having a Data Recovery agreement in place with us is a very important investment. Mistakes happen and important data is lost. We make sure no matter the circumstances, we recover your important data as long as drive has not been completely destroyed.

Network & Connectivity

Network connectivity enables you to access, collect, share and utilize data across your business. It also means communicating with more of your business. 

Build Networks

It is all about collaboration within your business. A good network is one which is built to enhance collaboration and protect the business from unwanted outside interference. We will design your network, segment and enhance overal security of your IT infrastructure.

Troubleshooting Networks

Networks usually need troubleshooting now and then to fix problems which will occur. Our goal is to reduce downtime when this occur so that you can get on with running your business as soon as possible. That is why design is very important so that troubleshooting becomes a breeze.

Virus

Virus and Spyware Removal

A computer virus is a malicious program that self-replicates by copying itself to another program. In other words, the computer virus spreads by itself into other executable code or documents. The purpose of creating a computer virus is to infect vulnerable systems, gain admin control and steal user sensitive data.

Signs of Virus Infection

• Slower system performance
• Pop-ups bombarding the screen
• Programs running on their own
• Files multiplying/duplicating on their own
• New files or programs in the computer
• Files, folders or programs getting deleted or corrupted
• The sound of a hard drive 
If you come across any of these above-mentioned signs then there are chances that your computer is infected by a virus or malware. Depending on the nature of the spread, we have specialized tools to sanitize your entire network and hardware.

Ramsomeware Attack

Ransomware is a type of malicious software that gains access to files or systems and blocks user access to those files or systems. Then, all files, or even entire devices, are held hostage using encryption until the victim pays a ransom in exchange for a decryption key. The key allows the user to access the files or systems encrypted by the program.
If this happens, call Tecpartner immediately. Do NOT try to negotiate with the hackers yourself. We need to make sure we know how it happened and stop it from happening again. Call Tecpartner immedaitely

Malware

Malware programs used in cybercrimes typically have some simple and well-known objectives. Some of those objectives are:
Make money by stealing sensitive information such as online banking logins, credit card numbers or intellectual properties. This is termed “identity theft,” and involves stealing users online credentials and using that to impersonate them. Cybercriminals can access the victim’s bank accounts and use them in a number of ways including physical theft, digitally laundering money or selling the victim’s data to other criminals.

Cloud Services

Cloud services are infrastructure, platforms, or software that are hosted by third-party providers and made available to users through the internet. Cloud services facilitate the flow of user data from front-end clients (e.g. users’ servers, tablets, desktops, laptops—any hardware on the users’ ends), through the internet, to the provider’s systems, and back. Users can access cloud services with nothing more than a computer, an operating system, and a network connection to the internet.

Infrastructure-as-a-service | Public Cloud

Infrastructure-as-a-Service, commonly referred to as simply “IaaS,” is a form of cloud computing that delivers fundamental compute, network, and storage resources to consumers on-demand, over the internet, and on a pay-as-you-go basis. IaaS enables end users to scale and shrink resources on an as-needed basis, reducing the need for high, up-front capital expenditures or unnecessary “owned” infrastructure, especially in the case of “spiky” workloads.
We will do a cost analysis to make sure there are cost savings for you and your business.
For many end users, particularly companies with sensitive data or strict compliance requirements, additional security and privacy within a public cloud is a desirable. A Virtual Private Cloud (VPC) can be a way of creating additional isolation of cloud infrastructure resources without sacrificing speed, scale, or functionality.

Private Cloud

To add another wrinkle to the definition of the cloud, vendors that provide data center technology such as hardware, networking switches, and virtualization are now introducing elastic computing concepts IaaS providers leverage to traditional data centers run by end customers. They have coined the term “private cloud” to refer to these upgraded data centers. 
In a private cloud, the infrastructure, the platform, and the software all exist only for one company. The end customer runs their own data center, provides most of the hardware and software, and maintenance. Industries with highly sensitive data prefer to use private clouds

Cloud Services - The Future

We are all using cloud services in myriad of ways from when we get up in the morning and checking our phones for messages, using google maps to work, and a variety of other services that we have all become accustomed to. It is both now and the future of how IT services from data management, servers, networking, security will be made available. Positioning your business to take advantage of cloud efficiencies and cost saving methodologies is a must if you can. We are here to help you make an informed decision.

Cloud
Cybersecurity

Cyber Security

Computer security,  is the protection of computer systems and networks from the theft of or damage to their hardware, software, or electronic data, as well as from the disruption or misdirection of the services they provide.

Ethical Hacking

Ethical hackers learn and perform hacking in a professional manner, based on the direction of the client, and later, present a maturity scorecard highlighting their overall risk and vulnerabilities and suggestions to improve. Our Certified Ethical Hackers will be happy to look for vulnerabilities and help you secure your systems before a breech occurs.

Penetration Testing

Penetration testing, also called pen testing or ethical hacking, is the practice of testing a computer system, network or web application to find security vulnerabilities that an attacker could exploit. Penetration testing can be automated with software applications or performed manually.  A penetration test can also highlight weaknesses in a company’s security policies.
Businesses should undertake Penetration testing at least once a year.

In addition to conducting regulatory-mandated analysis and assessments, penetration tests may also be run whenever an organization:

  • adds new network infrastructure or applications;
  • makes significant upgrades or modifications to its applications or infrastructure;
  • establishes offices in new locations;
  • applies security patches; or
  • modifies end-user policies.

 

Comprehensive Cybersecurity Program

Our comprehensive Cybersecurity program is to Prevent, Protect and Stop all cyber attacks both from within the organization and from outside actors. We also provide a tailored Cyber Educational Training program for all employees as usually the weakest link are the end-users. We aim to anticipate and prevent, it is a more cost effective strategy than dealing with a cyber attack. 
Always contact Tecpartner for a Free Cybersecurity consultation no matter the size of your business.

TESTIMONIALS

What People Are Saying

A colleague downloaded an attachment with a virus & spread to 10 computers in my office and it was chaos. In less than 24 hrs the team from Tecpartner had us back in the office and working. Amazing services.

Amanda B

Tecpartner now handles all our computer services and we just upgraded about 600 desktops with them. Less downtime and happy employees. Couldn’t ask for more.

Mohammad Rizzi

Onestop Inc.

We use Tecpartner for our mandated security checks. Their vulnerability reports have saved us millions of dollars in potential fines if those attacks succeeded. 

James Ford

Global Money Index

We're Here To Help!

Office

777 Warden Ave Unit 204 (2nd Floor), Toronto, ON M1L4C3

Hours

M-F: 10am – 6pm
Sat: 11am – 4pm
Sun: Closed

Call Us

416 987 5290